Last updated: 18/12/2025
Acumen Architects (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you interact with us.
1. Information We Collect
We may collect and process the following information:
- Contact information such as name, email address, phone number, and postal address
- Project-related information you provide when enquiring about or engaging our services
- Website usage data such as IP address, browser type, and pages visited (if applicable)
2. How We Use Your Information
We use your information to:
- Respond to enquiries and communicate with you
- Provide architectural services and manage projects
- Improve our services and website
- Meet legal or regulatory obligations
3. Legal Basis for Processing
We process personal data only when we have a lawful reason to do so, including:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
4. Sharing Your Information
We do not sell your personal data. We may share information only when necessary with:
- Professional consultants or contractors involved in your project
- Service providers who support our business operations
- Legal or regulatory authorities, where required by law
All third parties are required to keep your information secure and confidential.
5. Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
7. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise these rights, please contact us using the details below.
8. Cookies
Our website may use cookies to improve functionality and user experience. You can control cookies through your browser settings.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Acumen Architects
Email: info@acumenarchitects.co.uk
Website: https://www.acumenarchitects.co.uk
We may update this Privacy Policy from time to time. Any changes will be posted on this page.